Terms of Service

The following are the Terms and Conditions (T&C) and Privacy Policy that apply to you as a user of SWEETESCAPE. By completing a booking on SWEETESCAPE, you agree unequivocally to the T&C and Privacy Policy below. SWEETESCAPE USA Ltd, SWEETESCAPE Pte Ltd and its subsidiaries/partners, collectively called SWEETESCAPE, also reserves the right to change, amend in part or in whole, these T&C and Privacy Policy.

As a result, the terms applicable in the future may vary from those applicable in this instance. At no time is SWEETESCAPE obliged to inform you of these changes.

1. Overview

SWEETESCAPE offers an internet-based service through its website, www.SWEETESCAPE.com (henceforth to be referred to as The “Site”), that allows you to book a photo shoot in several cities around the world by selecting a photographer. Protecting our customers’ private information is our highest priority. These T&C also cover the Privacy Policy and governs all data collection and usage by SWEETESCAPE, including through the Site. By using the Site, you consent to the data collection and usage practices described in this Policy.

2. Data Collection

SWEETESCAPE will collect personal data about you and your shopping behavior, past travel experiences, which includes but is not limited to your name and email, billing and credit card information, demographic information such as age and gender, with the aim to give you a better experience and show you relevant information, and to complete the purchase transaction.

SWEETESCAPE makes use of cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

SWEETESCAPES stores information about your computer hardware and software. This information can include: your IP address; browser type; domain names; access times; and referring website addresses. This information is used for the operation of the Service, to maintain quality of the Service, and to provide general statistics regarding use of the Site. By using SWEETESCAPE you agree to allow SWEETESCAPE to collect your personal information. Your information will not be sold or given to other third-party services/products not related to SWEETESCAPE.

SWEETESCAPE encourages you to review the privacy statements of websites you choose to link to from the SWEETESCAPE website so that you can understand how those websites collect, use and share your information. SWEETESCAPE is not responsible for the privacy statements or other content on websites outside of the Site.

3. Use Of Your Personal Information

SWEETESCAPE collects and uses your personal information to operate the Site and deliver the services you have requested. SWEETESCAPE may also use your personally identifiable information to inform you of other products or services available from SWEETESCAPE and its affiliates. SWEETESCAPE does not sell, rent or lease its customer lists to third parties. SWEETESCAPE may keep track of the websites and pages our users visit within SWEETESCAPE in order to determine what SWEETESCAPE services are the most popular. This data is used to deliver customized content and advertising within SWEETESCAPE to customers whose behaviour indicates that they are interested in a particular subject area.

SWEETESCAPE will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SWEETESCAPE or the site; (b) protect and defend the rights or property of SWEETESCAPE; and, (c) act under exigent circumstances to protect the personal safety of users of SWEETESCAPE, or the public.

4. Security Of Your Personal Information

SWEETESCAPE secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

5. Email & Promotions

SWEETESCAPE from time to time will contact you through email, push notifications, SMS, or other medium, to update you of special promotions or things that are going on with SWEETESCAPE. But using this service you agree to subscribe to receiving these emails and messages. You can unsubscribe at anytime by clicking our unsubscribe button at the bottom on the email or by contacting our support team.

6. Opt Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from SWEETESCAPE by contacting us using the contact information listed in the Contact Information section of this Policy.

7. Copyright

SWEETESCAPE and you as our client will own the copyright of the pictures from your photoshoot. The photographer however does not own the copyright. By using SWEETESCAPE you agree to let SWEETESCAPE use the photoshoot pictures at its own discretion on the media channels owned by SWEETESCAPE, including by not limited to the SWEETESCAPE BLOG, INSTAGRAM ACCOUNTS, HOMEPAGE, APPS.

You acknowledge that SWEETESCAPE will own the copyrights of all the photos that SWEETESCAPE created and produced, and we reserve the right to use them to promote the SWEETESCAPE business, therefore, you agree to give SWEETESCAPE consent for all the photographs and videos produced by SWEETESCAPE to be published, displayed or used for the benefit of SWEETESCAPE (e.g. editorial, and exhibition) and to release all the rights to claim for any the profit or further compensation, in whatsoever manner, that may arise from such use.

However, SWEETESCAPE will make every effort not to use your pictures in external media channels not owned by SWEETESCAPE, without your permission. You agree to release SWEETESCAPE and the relevant photographer from all liability for libel, invasion of privacy, and all causes of action whatsoever in relation to the photos their making and use, you or your property including without limitation any liability for alteration of the photos, whether intentional or otherwise, that may occur during the making, editing or subsequent use of the photos.

8. Booking Time

SWEETSECAPE acts as a reservation system for photographers. By booking a photographer for example from 4pm till 6pm, you only have them available for you during those 2 hrs. If you choose to travel from point A to B, that will be part of the 2-hour reservation. Should you come late to the photoshoot, that will also be deducted from the 2-hour photoshoot.

9. Tax

Photoshoots in Indonesia will be subject to 10% Value Added Tax.

10. Photo Editing Time

Max 48 hours after the photoshoot.

11. Editing

SWEETSECAPE’s editing team will edit all the images we provide to you. You can select and download up to 40 edited images. We edit for brightness and color. We do not photoshop images to make people look slimmer, thinner, or remove objects. We edit to bring out the beauty of the photoshoot. SWEETESCAPE has its own editing style. You cannot request your own editing style. Photographer’s personal portfolios will look very different to SWEETESCAPE photoshoots, due to our editing style.

12. Travel Expense

Our photographers are local photographers in the city where you will do the photoshoot. Therefore, there are no travel or accommodation expenses. However, if you want your photoshoot to happen on remote places that are more than 1 hour outside of the city center, there might be an additional charge. Please check with our support team prior to your booking.

13. Other Expense

Entrance fees to such places like Theme parks are not included in the 2-hour fee. Should there be an entrance fee, you will have to pay for the entrance fee for the photographer.

14. Theft

SWEETESCAPE and the photographer are not responsible for theft during the duration of your photoshoot.

15. Cancellation and Reschedule Policy

Free cancellation and reschedule are only applicable if you submit your cancellation or reschedule request 96 hours (4 days) before your photoshoot date. There will be certain amount of penalty if you submit afterwards.

16. Injury

By booking a photo session with SWEETESCAPE you waive or give up certain legal rights, including the right to sue of claim compensation following an accident, now or in the future. You agree to waive any and all claims, and release SWEETESCAPE and the photographer from all liability and agree not to sue SWEETESCAPE and the photographer, which can be a company, for any personal injury, death, property damage or other loss that I sustain during or as a result of a SWEETESCAPE photo session. You as a client, hereby agree as follows:
1. To waive all claims that I have or may in the future have against SWEETESCAPE and the photographers, and to release SWEETESCAPE and the photographers from any and all liability for any loss, damage, expense or injury including death that I may suffer or that my next of kin may suffer as a result of my participation in SWEETESCAPE photo sessions, due to any cause whatsoever, including negligence, breach of contract, or breach of any statutory or other duty of care on the part of SWEETESCAPE and/or the photographer;
2. To hold harmless SWEETESCAPE and the photographers from any and all liability for any property damages or personal injuries to any third party resulting from my participations photographic activities or related activities to the photoshoot, which might include walking, hiking, climbing, getting on a boat, or other activities that are related to the photoshoot.

17. Changes To This Policy

SWEETESCAPE will occasionally update this Privacy Policy to reflect company and customer feedback. SWEETESCAPE encourages you to periodically review this Policy to be informed of how SWEETESCAPE is protecting your information.

18. Contact Information

SWEETESCAPE welcomes your questions or comments regarding this Privacy Policy. If you believe that SWEETESCAPE has not adhered to this Statement, please contact SWEETESCAPE at: hello@sweetescape.com.